Thrive Psychological Services
Questions, Answered
On your mind
Common Questions
A starting place for anyone considering therapy at Thrive — insurance, scheduling, sessions, and what to expect from your first visit.
Insurance & Cost
What insurance do you accept?
We are in-network with most major carriers, including Aetna, Kaiser Permanente, Anthem Blue Cross, Cigna, United Healthcare, IEHP, Tricare, Medicare, and many more. We also work with out-of-pocket clients. To confirm coverage for your specific plan, give us a call at (909) 295-5805 and we will verify your benefits before your first session.
How much does therapy cost without insurance?
Out-of-pocket session rates vary by provider and session length. Most clients pay between $150 and $250 per session. We can discuss rates and sliding-scale options when you reach out — we never want cost to be the reason someone does not get the support they need.
Getting Started
What happens in the first session?
The first session is mostly your therapist getting to know you — what brought you in, what you hope to work on, what your history looks like. There is no script you need to prepare. Come as you are. Most clients leave the first session feeling lighter just from being heard.
How do I get started?
Two ways. You can browse our therapists and book directly with one whose background fits what you are looking for, or you can fill out the get-started form on the homepage and we will match you with a therapist based on your situation, insurance, and availability. Most people are seen within the same week.
How soon can I be seen?
Most clients are seen within the same week, sometimes within 48 hours depending on the therapist and your schedule. We work hard to keep wait times short — long waitlists are one of the biggest barriers to people getting help, and we do not believe in them.
Sessions
Do you offer telehealth?
Yes. We offer secure video therapy statewide across California. Many of our clients choose telehealth for convenience, privacy, and flexibility. Some prefer in-person sessions at our offices, and many do a mix of both. Your therapist will work with you to find what fits your life.
How long is a typical session?
Individual therapy sessions are 50 minutes. Couples and family sessions are typically 60 minutes. Your therapist may recommend longer sessions early on or for certain kinds of work — they will talk through what fits your needs.
How often will I have sessions?
Most people start with weekly sessions, which is the standard rhythm for therapy to be effective. As you make progress, your therapist may suggest moving to every other week or monthly check-ins. The cadence is always a conversation between you and your therapist.
For Parents
Do you see children and teens?
Yes. We have providers who specialize in working with kids and adolescents. For younger clients, parents are usually involved in the process — the level of involvement depends on the child’s age, what they are working on, and what the family needs. We will walk you through what to expect when you reach out.
For Couples
Do you work with couples?
Yes. We have therapists who specialize in couples work — communication, conflict, intimacy, premarital, and rebuilding after difficult periods. Couples therapy is its own discipline and our couples-focused providers are trained specifically in it. Both partners typically attend together.
Conditions
What kinds of issues do you treat?
Our providers work with a wide range of concerns — anxiety, depression, life transitions, grief, trauma, relationship issues, parenting stress, work and identity concerns, eating disorders, OCD, ADHD, and more. When you reach out, we match you with a therapist whose expertise fits what you are working on.
Privacy
Is therapy confidential?
Yes. What you share in therapy is protected by law — we follow strict HIPAA confidentiality requirements. There are a few narrow legal exceptions (like imminent risk of harm to self or others, or child or elder abuse), and your therapist will go through these with you at your first session.
Thrive Today.
Find your fit. Book in minutes. We handle the rest.
- Licensed Providers
- Flexible Scheduling
- In-Person & Telehealth